Good company to work for, but product quality and service could improve: opiniones de empleados con el puesto de Regional Sales Manager en LG Electronics

4,0
17 jul 2008
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Perspectiva de la empresa

Ventajas

Good benefits and salary -- full medical, dental, 401K, etc., and salary is in the middle range for industry (not too low, but not the very top). The products are innovative and cutting edge -- exciting to be involved with.

Desventajas

There was a general lack of willingness to stand behind product quality from senior management. When customers came back with repairs or broken products, especially older (no longer made) models, senior management gave them a sorry/oh well! response. This was incredibly discouraging and really came off to customers as an overall lack of strong customer service and understanding of the rather important American value of standing behind the quality of one's product. It seemed the very high/senior management (especially Korean) didn't grasp this concept fully and just how important it is to the American consumer. Likewise, the American ideal of "I want it now" was also squashed when it tooks months and months to produce products in a timely and needed manner. There was certainly a problem with proper management at forecasting product need at the mid-management level (apparently due to pressure from top management not to over-order).

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5,0
17 feb 2026
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Ventajas

overall, the work culture is decent and the lifestyle is very balanced

Desventajas

little room to move up the ladder

1,0
22 may 2026
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Ventajas

LG used to be my dream job. 5 years ago, Every good part of LG ended. They preach all day about wellness, work life balance, and investing in their employees. And they used to do just that but not any more. Their 100% paid insurance is literally the only perk and its a trap.

Desventajas

They take motivated and competent individuals and shackle them with the workload of 5 or 6 people while telling them they aren't good enough, not doing enough, even though they are somehow finding a way to juggle all of the immense workload. PTO is a joke and no one respects it, they will call and ask you to work on your PTO, on weekends and at 10pm. They have no shame. The compensation is entirely below the bar even with 100% paid insurance. Promotions & Raises? Those only go to Koreans. Its gone so far down hill in the last 5 years. The culture in that office is so toxic but the job market is so restricted that you can't leave.

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