awful: opiniones de empleados con el puesto de Teir 2-Service Desk Analyst en Insight

1,0
25 sept 2013
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The people i was in the trenches with were the reason i stayed so long

Desventajas

every management post tends to be occupied by an employee who is incompetent to carry out its duties. work is accomplished by lower level employees. Lower level employees must manage upwards. lower level employees that outshine superiors are frowned upon in his establishment. I had six bosses. Six. So that means that when I made a mistake, I had six different people coming by to tell me about it. When I started i was gung ho about using my talent and experience to help turn around a struggling department. By the time "my position was eliminated" my only real motivation was not to be hassled, that and the fear of losing my job. But you know, that will only make someone work just hard enough not to get fired. In the end of course I was let go by people who had no idea what the words managed services mean after the company lost 3 major accounts. Thankfully, the client I served as a team lead for and who knew my work better then my employer, had not renewed their contract and offered me a position the minute i was available. Insight is a short sighted company with a HUGE turnover rate in management. Good place holder job but dont stay long

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5,0
1 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

I can say that i really have a great manager. I'm on contract work, have been for 8 years. Our manager always lets us know how contracts are going. When the renewal talks are happening and when things get signed. You are kept in the loop. Its comforting and supportive. If a contract isn't renewed our manager is already on the hunt for a new opportunity for work. You feel the Heart and commitment to employees. Our work/life balance is great. Opportunities for training and skills are always available. The pay is good. Life is good.

Desventajas

I think my only con would be better options for insurance, but overall compared to other friends, our insurance is decent.

2,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

Desventajas

Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

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