if you’re thinking about it, don’t.: opiniones de empleados con el puesto de Contact Centre Agent en I-MED Radiology Network

Opportunity to do overtime, training opportunities

Higher management can be poor

You get to train with some nice people Coworkers are nice

Unrealistic KPIs - monitored to the minute Team leads not doing any work Micro-managing Can't take a break in between calls before the nagging starts Team leads can meet their KPIs because they're doing the easy part Acting like they care but don't All talk and no action