With great company comes with great experience.: opiniones de empleados con el puesto de Customer Support Specialist en Helpware

5,0
10 jun 2020
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good service from the management. Can understand the needs of the employees. Very considerate towards humanity. Colleagues are like family. Supporting everyone for one's success. Great environment. It feels you're working at home as most of the people are like brothers and sisters.

Desventajas

None so far. Overall, It's good working here.

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5,0
18 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great culture and collaborative environment

Desventajas

The management is sometimes slow in giving feedback and implementing changes.

1,0
17 feb 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Desventajas

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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