Job Is Confusing: opiniones de empleados con el puesto de Customer Support Representative en HealthPlanOne

2,0
9 dic 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

SOME of the managers were great to work with. Pay is decent for a contracted job.

Desventajas

Did not mention that the job was temporary. There is limited time to take off. Metrics are slightly strict.

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Respuesta de HealthPlanOne
1y
Thank you for taking the time to provide feedback about your experience you had working with us at HealthPlanOne. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com

Echa un vistazo a otras opiniones sobre HealthPlanOne.

5,0
1 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Transparent, friendly, cares about employees, always evolving to keep up with industry changes

Desventajas

I can't think of anything negative in my experience

1,0
25 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

There are none since the beginning of the year besides being remote.

Desventajas

This company has shown a complete lack of loyalty to the experienced agents who built their success. Instead of supporting staff through tough market changes, management has resorted to driving out seasoned agents to absorb and keep their books of business. ​Predatory Contract Structures: They are actively running through mass layoffs and replacing experienced professionals with new agents who don't know any better. These new hires are put on volatile, short-term quarterly contracts that management constantly alters to the company’s benefit. ​Shrinking Revenue & Cut Commissions: A massive influx of carriers are moving plans to non-commissionable structures, and the company offers zero protection or stability against these drops. ​Massive Provider & Plan Friction: Major hospital networks and doctors are dropping Medicare Advantage plans entirely, and carriers are shifting heavily toward strict HMO models that doctors and clients hate. It makes retention nearly impossible.

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