It's better to be Unemployed and Homeless than to work here: opiniones de empleados con el puesto de Technical Support Analyst en HTEC

1,0
10 sept 2019
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Walking out of the building at the end of the shift.

Desventajas

I worked here for almost a year in 2017. I wish I had Alzheimer's so that I could block it out of my mind though. For my interview, I had to wait 45 minutes after my scheduled interview time. This was a major red flag to how disorganised this company is. Then after getting the job you get to shadow someone as part of your training. You will need a photographic memory, because when you get a phone call from a customer, you can't ask a colleague for assistance. Otherwise, the floor walker will assume you are talking to your colleague about Tivo'ing your favourite tv shows, or what you are doing on your days off etc.... And that is if your colleague can be bothered to help you. If you want a promotion you will need to join the office clique with all of the power in the office. You are better off having no knowledge at all and sucking up to the right people. Case in point the person with no knowledge at all who got promoted to the 2nd line and then 4th line Team Leader when I was there. They will even delay your probation so that you will be continued to be paid minimum wage from the agency who takes a percentage of your wages, instead of being directly paid by Htec. 3 months was the length of time where I was supposed to pass probation. 3 months quickly turns into 4 months, 5 months and 6 months just because they are too lazy to give you an application form, then process it through HR. The only real benefit of working here is the 4 days off, or to make you appreciate the next job more since it's impossible for the next company you work for to be as disorganised as Htec.

Echa un vistazo a otras opiniones sobre HTEC.

1,0
28 mar 2018
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

The people are great! The people enable you to learn from them, even when the company doesn’t promote it as much. Although recently they have been pushing for more training which is good.

Desventajas

- Wayne Manor - Pension - Sales driven, customer always comes first even in dire situations. As soon as the customer threatens to leave, the situation becomes a priority and the teams are expected to just deal with it. - unrealistic deadlines, deadlines proposed by the dev teams aren’t taken into consideration by upper management and they are then surprised when things go bad.

15
avatar
Respuesta de HTEC
8y
Thanks for your feedback. I really think that the management team are aware of the underlying issues and are focusing on them. Hopefully, you attended the quarterly briefing and saw the evidence of that. If not, the slides are on the intranet and any of the management team would be happy to talk you through them.
2,0
7 sept 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

You have engineer colleagues with good skills and knowledge, friendly environment in the offices, plentiful amenities

Desventajas

Only junior level work is available, no quality, just quantity. Management will never have your back. Upper management is disorganised and the company is totally directionless. Some upper managers are dishonest. The business model is supposed to be providing quality consultancy for first world companies for relatively cheaply, but the reality is that no customer wants consultants for quality projects, they do them internally. Company is competing with Indian consultant firms who work much cheaper.

Ver opiniones por: Útil|Valoración|Fecha|Todo