Left because of management: opiniones de empleados con el puesto de Senior Tax Analyst en H&R Block

2,0
25 may 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible work hours, but working 7 days a week It used to be a pro that we were more independent workers with regular clients, but it changed into every client is just a number and switched to another tax pro at will of the DGM's mood swings. "You are disposable" attitude Finally got new phones so we didn't have to listen to ring all the time If you like learning about taxes, the work is interesting

Desventajas

Aggressive and threatening emails that put everyone in distress Negative leadership style Low starting pay When first hired there was no upfront assistance most of the time but that did improve Expected clients to only send docs through the Myblock app at one point, when a lot of the clients that came in barely knew how to use their phones. Have to sit through the ID.me stuff when people need IP pins and walk them through Focus on upselling instead of doing the taxes correctly. Too much workplace drama that didn't get handled correctly Retail tax office, I think the respect is lost in the format. People complaining to get discounts etc.

avatar
Respuesta de H&R Block
1y
Thank you for taking the time to share your experience. We're glad to hear you found value in the flexibility and the engaging nature of the work. Your feedback regarding leadership, communication, and support is important, and we take these concerns seriously as we continue to evaluate how we can better support our teams and foster a respectful, productive work environment.

Echa un vistazo a otras opiniones sobre H&R Block.

5,0
22 jun 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great work during tax season

Desventajas

Not available year round for most employees

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

Ver opiniones por: Útil|Valoración|Fecha|Todo