Changing company: opiniones de empleados con el puesto de Empleado anónimo en H&R Block

1,0
6 dic 2016
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Wonderful people to work with. Great Customers.

Desventajas

Changes in upper management over the last few years has seriously impacted the quality and integrity of service we provide.

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5,0
12 feb 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

People are friendly Shifts are flexible

Desventajas

Not too many appointments so sometimes are not busy. Need to sit in the office idling.

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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