Toxic, discriminatory and the worst company I've ever worked for.: opiniones de empleados con el puesto de Customer Success Manager (CSM) en Fusion Risk Management

1,0
24 abr 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

None. This is an organization that operates fraudulently, promotes passive-aggressive management styles, encourages bullying, proactively lies to spread false information, encourages favoritism and at every turn, failed to operate with any kind of accountability, honesty or with any kind of morality. Don't be fooled by all the happy reviews. These are created by employees at the behest of senior leadership in an attempt to hide what is really going on. I know that because I was encouraged (demanded) to leave a positive review to balance out the negative ones.

Desventajas

Before I was hired officially, they ran a background check, I completed the I-9 form, and while employed, I paid taxes. After my departure from this organization, I was unable to collect unemployment because Fusion claims I entered my social security number incorrectly into the HR system. The multiple attempts my state made to correct the issue went unanswered. I received an email from Fusion stating I had entered an incorrect SS number, they were not to blame. How exactly was I able to pass a background check and pay taxes under a false SS number? I was fired on the same day I was told I would be approved for short term disability. I was filing this claim due to the toxicity and horrific working conditions. My doctor signed all the paperwork and provided medical evidence of the physical effects I was experiencing due to the toxic and harmful working conditions. On this call, Fusion claimed they had evidence that I was employed full time elsewhere, which they did not, because I didn't have another job! My bank statements and my calendar prove their accusation false. I was a mentor on the side, which my manager and many other employees were aware of. That role never interfered with my role at Fusion. Anything internally discussed amongst other employees is hearsay until proven true. Not only did Fusion not provide evidence to prove their accusation, they refused me the chance to address those accusations. On that final call, when I raised my hand to say something, I was told, "You are not allowed to speak and we are not taking any questions." As someone with a disability, they led me to believe that call would be final checks to ensure everything was filed correctly for my short term disability claim. Instead, I was blindsided, falsely accused, silenced, and left with no recourse. I couldn't even collect unemployment! I will not back down from my pursuit of holding Fusion Risk Management accountable for their egregious, discriminatory and defamation actions. This company is corrupt in every sense of the word and you would be wise to steer clear.

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Respuesta de Fusion Risk Management
1y
Thank you for your post. We take exception to all of its content. Fusion does not condone nor accept the behaviors described. While we believe constructive criticism is helpful, there is a difference between constructive commentary and fabricated rumors, as well as inaccurate instances. We appreciate reading all opinions.

Echa un vistazo a otras opiniones sobre Fusion Risk Management.

5,0
9 ene 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Nice people and the workload is manageable.

Desventajas

Work allocation is not great. Some people are super occupied while some stays free.

1
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Respuesta de Fusion Risk Management
1y
Thank you for your review and comments. We appreciate your feedback and will continue to focus on work allocation across teams with our leaders.
2,0
18 sept 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Before 2024, Fusion was a great place to work. They offered many opportunities for remote employees to connect socially and demonstrated genuine care for the success of their team members.

Desventajas

Employee relations at Fusion can be challenging. PS Management often relies on formal documentation over meaningful conversations with employees. They would rather avoid conflict and add a note to your HR file than coach the issue (Example - NG). Cliquish behavior within teams and limited interpersonal skills in PS management have negatively affected morale and eNPS scores.

6
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