Overall good company with excellent work culture: opiniones de empleados con el puesto de CSA - Customer Service Associate en Firstsource Solutions

4,0
3 dic 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Unlimited incentive Leaves managed well Good Work culture

Desventajas

Rotational shift No fixed off

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Respuesta de Firstsource Solutions
1y
Thank you for your feedback! We’re glad to hear that you appreciate the unlimited incentive structure, effective leave management, and positive work culture. Providing a supportive and rewarding environment is something we prioritize. Rotational shifts and lack of fixed offs, these are structured based on business requirements to ensure smooth operations. However, we strive to make schedules as employee-friendly as possible while meeting organizational needs.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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