Overall good: opiniones de empleados con el puesto de Customer Service Advisor en Firstsource Solutions

4,0
26 nov 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good pay and good hours, opportunity for overtime

Desventajas

After training less support and guidance than ideal

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Respuesta de Firstsource Solutions
2y
Thank you for your feedback. We're glad to hear that you were happy with your pay and hours, and that you were given the opportunity to work overtime. We understand your concerns about the level of guidance and support you received after training, and we take your feedback on board. We're strongly committed to providing our colleagues with the necessary support and resources to succeed in their roles, and we appreciate your suggestion about increased management involvement. Our management team is always looking for ways to improve, and we will take your feedback on board.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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