The customers are awful: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

2,0
6 jul 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Training wasn't bad. Staff were helpful (mostly).

Desventajas

Emotional trauma. Quite stessful, bad breaks.

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Respuesta de Firstsource Solutions
2y
Thank you for taking the time to leave a response. We’re pleased to hear you enjoyed our training programmed. We are sorry to hear you struggled with the emotional aspect of the role. We do know the role can be intense, so we make sure we have trained mental health first aiders at each site who we encourage any colleague to speak to if they are finding anything difficult, as well as offering free, confidential counselling through HealthShield. We encourage any colleagues to make sure they access these services if they are ever required.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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