Pathetic awful company to work for !!!: opiniones de empleados con el puesto de Customer Service Advisor en Firstsource Solutions

1,0
17 feb 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

1. Pay 2. Closer to restaurants 3. Free SKY TV

Desventajas

Useless HR policies - HR department has (I think) 6 staffs and get paid for nothing (They dont know any policies regarding HR, Health and Safety, Maternity and Paternity). Team leaders are useless. Unbelivable employee turnover !!! Company say "we spend £1000 to train every new recruit" well really I dont get it. Why do you bother to spend a lot of money towards people who will stay only for 6 weeks training and leave. It makes more sense that you would rather spend that money towards existing employees who have been loyal to you. If you fall sick twice in any 6 months period, then you would be a victim of their so called "DISCIPLINARY POLICY "

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Respuesta de Firstsource Solutions
8y
Thank you for taking the time to leave us your review. I am sorry to hear that your experience with Firstsource has not been a good one. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our employees to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can continue to learn and improve the way we work. Please feel free to get in contact with us to discuss your issues further and offer us the chance to change your perception

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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