customer service: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

1,0
3 jul 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Healthy environment, better co-ordination between members.

Desventajas

Low salary, stress, long working hours

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Respuesta de Firstsource Solutions
4y
Thanks for writing in. We're happy to hear that you appreciate the work environment and the support provided at Firstsource. We are committed to giving Firstsourcers competitive compensation and benefits and have a team that continually reviews them to be at par with market standards. Regarding the work timings, we understand that some days are great and everyone is happy, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We make our best efforts to make sure that employees are well-supported consistently. We hope you had a chance to discuss your concerns with your HR partner or your business leader during your tenure with us. Wishing you well with your future endeavours.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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