Micromanage for what??: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

1,0
17 jun 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Completely remote, flexible work hours

Desventajas

Hardwork, with a lot of intense job functions, but very little pay, micromanage, poor equipment

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Respuesta de Firstsource Solutions
4y
Thanks for writing in. We're glad to hear that you’re enjoying the flexibility provided. We care deeply for our employees and always try to better the place of work to make them feel comfortable. We are committed to having competitive pay and benefits and have a team that continually reviews them to be at par with market standards. Regarding the intensity of work, we understand that some days are great, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we make our best efforts to make sure that employees are well-supported consistently. Please connect with your HR partner to discuss your concerns in detail, so they can be addressed. Wishing you a fulfilling career with us.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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