It's OK: opiniones de empleados con el puesto de Customer Service Representative (CSR) en Firstsource Solutions

3,0
30 ene 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Some of the people are amazing, some benifits but most you'll never use, systems are easy but limited.

Desventajas

Management don't listen or take concerns on board/seriously. Support is non-existent most of the time, Management will and can spread stories if you tell them stuff in private, hours are far too long for contact centre work, no change in days off, poor pay for what you do.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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