Its a great place to work if you want to stay here for a long time and never advance: opiniones de empleados con el puesto de Customer Service en Equifax

3,0
10 jun 2010
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good benefits, getting time off and flexible work schedule, pay increase just about ever year

Desventajas

some of the upper management dont know how to do thier job and then expect you do to it for them. You will get told 4 different things by teo different people. High level staff fail to understand the needs/knowledge of the people who actually do the "job" on a daily basis- those are the experts listen to them.

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5,0
20 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great company and centrally located

Desventajas

No clear growth opportunities available

1,0
14 abr 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Overtime options are great. The pay is okay, but be prepared to sacrifice your peace of mind.

Desventajas

It's like pulling teeth trying to get a day or just a few hours off for doctors appointments, family priorities, etc. I was penalized for missing work due to having a miscarriage and needing immediate medical attention. My supervisor took multiple unscheduled days off, even came in on a Monday and decided she wanted to take the rest of the week off... and did. you are constantly going to be micromanaged and looked at under a microscope. Equifax sacrifices quality service for fast service. there is a constant competition to close more cases per day. Good luck going to higher up with any issues, they will just tell you to hang in there things will be better soon. I experienced retaliation from multiple supervisors for reporting issues I was having with them. laying off hundreds of American employees to take business abroad for cheaper labor while grossing highest profits in company history is insane. In conclusion, this is the most toxic environment I have ever worked in, If the job market was better I would've been gone long before I hit 1 year of employment.

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