Really good environment
Friendly management
A lot of help from everyone since the first day
A lot of courses to learn about different topics: service, wines, spirits
Helpful HR especially Laetitia and Ana they make things really easy at beginning.
Desventajas
Really demanding service
VIP guest that expect a lot from you
Everyone knows this hotel so everyone wants to come to visit have a coffee dinner or lunch so that means fully booked services almost every night
Respuesta de Doyle Collection
1y
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I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.
Desventajas
Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.
1
Respuesta de Doyle Collection
7mo
Thank you for your comments, we appreciate your thoughts and feedback
Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.
Desventajas
The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be.
The physical location of the office was in a basement, no light, cold and damp.
1
Respuesta de Doyle Collection
2w
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.