dh: opiniones de empleados con el puesto de Customer Service Advisor en Concentrix

5,0
26 abr 2023
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Customer Service Advisor and complaint

Desventajas

nothing is bad in this company

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Respuesta de Concentrix
3y
Thank you for your review! We appreciate you taking your time to share your experience and hope you will always feel open to sharing with us.

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5,0
20 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Culture, career growth, leadership support and benefits are just a few of the pros.

Desventajas

I don’t have cons to share. I’ve been with the company for 15+ years.

2,0
3 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Decent Pay and benefits . Trainers prepare you for basic work

Desventajas

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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