Good industry but high turnover in business org: opiniones de empleados con el puesto de Customer Success Manager (CSM) en Collibra

- Decent Comp - Great co-workers - Decent product

- No clear NPI strategy - Too focused on cash flow

Good pay, decent benefits, remote/hybrid work

The compensation and benefits are competitive, but in my experience they came at the cost of employee wellbeing, psychological safety, and ethical leadership. This was one of the most toxic workplace cultures I have experienced. Leadership frequently lacked transparency, accountability, and empathy. Employees who raised concerns about culture, discrimination, management behavior, or workplace fairness were often dismissed, blamed, or made to feel the issue was theirs to solve rather than something leadership needed to address. I witnessed and experienced behavior that I believe reflected racism, sexism, ageism, favoritism, and ongoing gaslighting from leadership. Trust in HR and “anonymous” feedback processes was extremely low, as many employees did not feel safe speaking honestly without fear of retaliation or being discussed openly afterward. The environment was highly hierarchical, heavily micromanaged, and emotionally exhausting. The stress and anxiety from working here had a significant impact on my mental health and overall wellbeing. While the compensation may initially seem appealing, I would strongly encourage prospective employees to carefully evaluate whether the company’s culture and ethical standards align with the type of workplace they want long term, particularly employees from underrepresented backgrounds.