Innovative company but understaffed.: opiniones de empleados con el puesto de Customer Success en Akeyless Security

Exceptionally innovative product that still has no parallel in the industry - combining identity security needs for machines, AI agents and humans. People are great to work with and care about each other. Hard conversations are handled with respect and mutual understandings. Yet to find a person who has not helped when I need something.

Being early to market in categories that are still immature requires heavy lift in terms of GTM. There still isn't a category for all the capabilities the platform delivers ranging from Secrets Management, Modern PAM, AI Agent Security, NHI federation, Encryption, KMS, CLM etc. For most part all these are still standalone products in the larger market. I think the market will change as identity security platformization takes hold but is currently a challenge that the that a startup at this stage needs to work through.

Good technology that solves a real problem

No GTM strategy other than free Amazon gift cards Very difficult to get technical help Zero sales support - no leads, no budget Sr management asks for opinions and scoffs at what the get from employees Pricing is subjective Sales people are not respected by the company. They believe the product should just ‘sell itself’