beware what you might be getting into: opiniones de empleados con el puesto de IT Systems Administrative en Agiloft

1,0
13 mar 2016
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

spacious office, flexible work hours

Desventajas

Depending on the job, there are many. I was hired to handle their IT which was a total a mess, walked out after a week. This is the perfect example of a small personal business that knows or cares nothing the IT technical operations that it takes to run it, just the high level business and how much he has to pay you out of his own pocket. Its funny to see him try to flood the site with positive reviews in response to seeing negative ones.

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Respuesta de Agiloft
10y
I would like to respond to the comments from the March 13 reviewer. The reviewer stated that he worked here for a week before he "walked off". There has only been one person who worked here for just one week and he was an IT guy, so this is probably the same individual. He was let go - in part for not turning up to work on Monday morning with no phone call or notice. The only reason he gave the following day is that he had some "personal business", so his comment that he "walked off" can be considered truthful. However his claims about our IT infrastructure are simply not true. We outsource our infrastructure to leading providers so that we can focus on our core business: Our production servers are hosted on Amazon AWS in a fully redundant master/slave configuration, backed by automated monitoring and recovery testing. We use Amazon Route 53 for DNS, Microsoft for hosted Exchange, etc. He was fired/walked off, back in 2014 - almost two years ago, but the review was just submitted in March of 2016, so possibly things were different when he was here. Or possibly the review is a fake. "An IT guy who worked here for a week" seems very specific, but it is strange that someone who only worked here for a week would submit a negative review almost two years later. Then again, walking off an IT job without notice is also unusual. As the company's HR manager, I am pleased to say that we have developed a more thorough vetting/hiring process over the past couple of years, and judging by the atmosphere in the office and the GlassDoor reviews , it is working - all our recent recruits seem very happy and productive.

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5,0
1 abr 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Remote First Company - Great culture, yearly on-site events, Employee Resource Groups, Internet & Training Stipend - Great Managers and teams - Hiring slowely and conservatively - no major layoffs or hire & fire

Desventajas

- Product Team is lagging AI trends & outdated code base - Product Team's KPI's should measure customer adoption and training efforts - Customer Success Teams could develop customers better - Some departments in the company are performing well (Sales/Marketing/Professional Services), while others are lagging

1,0
8 may 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

It's a remote company but even then, they tend to hire in several locations, which means local networking happens in those locations, which means career advancement opportunities are only given to those employees. If you live somewhere outside those key places, best of luck.

Desventajas

Despite how much Agiloft loves to talk about EX=CX, they don't actually care about their employees at all. This place was a sweatshop, and while I was there many talented employees left because of that. You will have unlimited PTO, but no time to actually use it because of executive leadership's demands, which will work you to the bone. Despite being a software company, Engineering is treated like a cost center, and there is not even a minimum baseline of quality. The product has suffered greatly as a result, and customers are frequently frustrated. The product itself has no real differentiators compared to competitors. Leadership's - and the board's - approach is to just "keep up with the Joneses", they had no real strategy whatsoever. They are simply hoping that ARR will increase modestly enough that they can sell it to the next clueless buyer before competitors eat their lunch. I have no idea where all the positive reviews are coming from, maybe they were from former employees who left before things went downhill.

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