Poor Work Environment.: opiniones de empleados con el puesto de Senior Level II Tech en Advanced Tech Support

1,0
14 oct 2014
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

1. Senior Level 2 Techs are the best ATS has to offer. 2. Great learning experience as you are on the front lines. 3. Leaning how interact and speak with frustrated customers. 4. Great stepping stone to work elsewhere.

Desventajas

1. Failure to Train Management Properly 2. Failure to Train Employees Properly 3. Failure to Understand Wages 4. Mishandling Disability/Accommodation Issues 5. Failure to Respond Properly To Harassment Complaints 6. Failure to Have, And Uniformly Apply, Policies and Procedures 7. Failure to Treat Employees the Way You Want To Be Treated 8. Outsourcer’s overseas for cheap labor and VERY POOR QUALITY 9. Dead END JOB, no room for advancement ever.

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5,0
21 oct 2015
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

-If you put the work in you could make a ton of money. -If you are a hard-worker, management will recognize it. -promotions within

Desventajas

-not enough breaks -overload of calls - not enough people to answer

2,0
17 nov 2014
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None right now. Prior to receivership, the hours were great, the benefits that were offered to me that I never got to use were great and the environment on the sales floor was lively, energetic, and they offered one free meal a day and commission. Everyone seemed friendly and willing to help one another out.

Desventajas

Did not get paid last week and have no idea when I will get paid, people were apparently filing complaints and this LLC was knowingly hiring people left and right to help them to bring in as much $$$ as possible and did not bother to even give any of us any warning, at all period that there was any sort of problem. I researched this job and even looked at Glassdoor before accepting it and saw NO SIGNS of any court case or anything else taking place and this LLC appeared to be a new and progressive place to work.

2
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