Ir al contenidoIr al pie de página
      employer cover photo
      employer logo
      employer logo

      ASM Research

      Parte de Accenture

      ¿Esta es tu empresa?

      Opiniones sobre ASM Research

      Good company: opiniones de empleados con el puesto de Service Desk Analyst en ASM Research

      4,0
      14 abr 2018
      Service desk analyst
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Good working environment. No micromanagement. Helpful senior staff.

      Desventajas

      As contractors, most cons were a direct result of the clients' lack of knowledge and expertise in running a CRM desk. Reading a few articles and then trying to establish policy and procedures are not the way industry works. CRM desks require consistency in policy and procedures so that the analysts can implement them effectively and client's employees are not confused about the ever-changing procedures.

      Echa un vistazo a otras opiniones sobre ASM Research.

      5,0
      7 may 2026
      Help desk technician
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Easy to work with and get along with coworkers!

      Desventajas

      No cons really at this time. Typical job!

      3,0
      4 feb 2026
      Case analyst ii
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Training was good. Coworkers are helpful.

      Desventajas

      The pay! $18.81/hr is not worth the amount of work you have to do. They told us in training that there would be a minimal of 3 inbound calls. That was a lie. I've had more than 4 calls come through within the first 2 weeks. The amount of outbound calls you have to make are insane. It's a waste of time. And don't do the evenings because you'll do double the work on outbound calls with no pay differential. Everything is on a spreadsheet and the system that you do use doesn't work.

      Ver opiniones por: Útil|Valoración|Fecha|Todo
      Búsquedas relacionadas: Ofertas de empleos en ASM Research | Sueldos en ASM Research | Beneficios en ASM Research | Entrevistas de ASM Research
      Opiniones sobre ASM ResearchOpiniones sobre el puesto de Service Desk Analyst en ASM ResearchOpinión sobre ASM Research