1st Source

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Poor systems that don’t enable good customer service: opiniones de empleados con el puesto de Customer Service Representative en 1st Source

2,0

1 dic 2025

Customer service representative

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Aprobación del CEO

Perspectiva de la empresa

Ventajas

Nice people good training, but it’s a tough gig with lots of people leaving after training when the reality of the limited ability to get things done kicks in

Desventajas

The systems and accountability structure conspire to render customer satisfaction a tall ask

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5,0

26 feb 2026

Analyst

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Aprobación del CEO

Perspectiva de la empresa

Ventajas

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Desventajas

Health Care could be better.

3,0

27 abr 2026

Account manager

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Aprobación del CEO

Perspectiva de la empresa

Ventajas

work life balance is great

Desventajas

Pay raises are not based on performance

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1st Source

Poor systems that don’t enable good customer service: opiniones de empleados con el puesto de Customer Service Representative en 1st Source

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