Solicité el puesto en persona. El proceso duró 4 semanas. Acudí a una entrevista en iQor (Clark) en feb 2009
Entrevista
I was a "walk-in applicant." I gave my resume with attachments to the security guard. I filled-out a form, "List of Applicants" for that day. Then the HR personnel called us in groups. I took my online test and application in one of the HR rooms.
After that, the applicants waited to be called for the "first interview". It was a panel.
The office where it was held was just enough for the groupings (group of 5 people); well ventilated and clean. Although the facilities were not new and the interior design was not modern/ not very attractive. The HR representative who conducted the first interview was pretty and had good communication skills. My fellow applicants were young, between early and mid-twenties, few work experience, however dynamic and with good attitudes.
They had the good qualities of young professionals. Each one was trying to impress the other. Everyone wanted to get the job. Then, the group waited again bec. the HR rep had to finish the interview for the remaining applicants.
After the first interview session, the HR left. After around 20 minutes, she came back with a decision...who among us made it. Luckily, I was one of them. I also passed in other call centers in Clark but I chose Iqor because its a collections call center. I wanted to work for a bank. It was a new experience for me. I also heard that the company and the compensation is better.
The next day, I went back first to my previous job and resigned as a customer service rep. I rendered my last 30 days of service then returned to Iqor and took my "final interview" with the Vice President of the account in Iqor. I started training two days after being hired.
Preguntas de entrevista [1]
Pregunta 1
Why did I choose Clark, Pampanga a my next employment place after Cavite?
Envié una solicitud electrónica. Acudí a una entrevista en iQor (Montreal, QC) en may 2022
Entrevista
The first phone interview was pretty smooth and the lady was so kind, then it was followed by the second phone interview then after two days the offer letter was presented.
Preguntas de entrevista [1]
Pregunta 1
I was asked to talk about my professional background
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en iQor (Phoenix, AZ) en feb 2021
Entrevista
Phone screen was very professional, interviewed at site few days later. Typical questions… background, goals, achievements. Salary was only discussed as a range. Called a week later and offered the job. I can also say that they definitely checked references.
Preguntas de entrevista [1]
Pregunta 1
Please identify similarities or differences between customer service and collections.
El proceso duró 3 días. Acudí a una entrevista en iQor (North Charleston, SC) en sept 2016
Entrevista
Very easy and simple interview. Came in filled out questionaire , took a typing test then had a group interview. The interviewers were very nice and asked each person about one or two questions then told us about the company.
Preguntas de entrevista [1]
Pregunta 1
Why do you want to work here? Tell us about a time you went out of your way for a customer. What are your weaknesses? How would you gain a relationship with a customer? Where do you see yourself in 5 years?
