I'm sorry to hear about your experience interviewing with us. No one should be ghosted during a hiring process, and I can't imagine how frustrating it was for you. I sincerely apologize that you did not get a response and wanted to let you know we aim to do better by our candidates. I am the new Head of People & Talent and one of my core focuses is to create an excellent experience for both our candidates and staff. My goal is for every applicant to get a response from us promptly moving forward. Thank you again for your feedback and good luck with your search.