Over the phone, they asked me random question and send me a letter by email, telling me that they offer me the job. They asked me to test my internet speed because I was going to work from home. After hired me , the trainer ask me why do you think we have to give you this job. And what are your weakness. He questions my abilities to do the job.

The interview process was very simple. It was over the phone interview. They asked traditional interview questions, but the one that I always remember is when they asked me to describe how I would give instructions on making a peanut butter and jelly sandwich. Although this is a little funny, I understood that they were looking to understand that I can provide clear concise directions which directly applied to my role as a technical support customer service rep.