you havea list of users: Display items - Shows name and email for each person Select/deselect - Click on any item to toggle selection Delete selected - Button removes all selected items from state Shift + Click multi-select - Click one item, then Shift+Click another to select all items between them Shift + Click multi-deselect - If the first item is selected, Shift+Click will select the range; if unselected, it will deselect the range