Applied online via indeed and got invited to do an online interview. They took around a week to get back to me. Pretty standard questions about experience and what would I do in certain situations

Interview process was relatively straight forward. Questions about managing risk, types of abuse for clients, GDPR. Two interviewers. Told me they'd let me know by Friday but never contacted me. I chased twice via email and via telephone and no one got back to me. I asked for feedback from interview and still no response.