Solicité el puesto a través de un captador. El proceso duró 3 semanas. Acudí a una entrevista en Vanguard (Scottsdale, AZ) en sept 2013
Entrevista
Phone call, if you pass then they will pay for you to come do an in person interview. When ever you interview with Vanguard they will ask you about 4-6 STAR based questions (if you don't know what STAR is, look it up before you go). Their interview process is all about how you tell a story and what YOU did to solve the issue.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you helped a client solve a complex issue
Relatively straight forward process. Basic financial literacy and a few behavioral questions. There was also a short case study / role play scenario at the end. They are mostly testing to see if you can handle answering phones and dealing with customers and that you have basic financial / investment understanding.
very standard, it started with a few phone calls and emails, then in person. Standard "tell me about a time xyz..." questions. The interviewer was super nice and personable. Although it seemed they were in a bit of a rush.
I went down to the location for a day and did a rotation of interviews with multiple people. It took a couple hours and the questions were not too difficult.
Preguntas de entrevista [1]
Pregunta 1
Describe a time where you had to overcome a difficult situation.