One phone interview with HR rep followed by an interview on-site with a manager once a location has been specified for you. The process was all experiential/interest-based. They do not need you to know anything about banking, credit unions, or their systems.

The interview process consisted of a phone interview and then an in-person interview. Both interviews consisted of a lot of behavioral questions, so be ready to give examples. Also make sure you know the company’s culture and values. Overall a very enjoyable interview experience.