Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en US Airways (Charlotte, NC) en dic 2012
Entrevista
Completed the online application on the Thursday and on the Monday I received the phone interview call. Simple to harder questions on past experiences along customer service lines....acting in a team etc.... Was put on hold for a bit then told I had passed the phone interview and will be asked to attend an interview in CLT. I had to wait about 2 weeks before they got back to me regarding the interview date....
Flown down early morning, returned later that night.
All us FA hopefuls gathered at the bus stop, all dressed up like professionals...smiling, laughing, introducing ourselves....we were all so excited. Took the bus to the Headquarters and after checking in at the front desk, we were walked to the canteen where a group of current employees holding clip boards entered the room and came over to speak with us...(checking us out) Then we were divided into 2 groups....we then went into another room and watched a presentation on the lousy pay and conditions....but the brilliant benefits.
We all took turns to stand up in front of the room to say who we were, where we are from and what makes a good FA in no more than 1 minute....FA's are jotting notes the whole time on your performance...or lack of it.....(I actually thought they were prejudging you on your looks rather than your experience, speach, manners etc)
We were able to help ourselves to coffee, snacks, cookies etc...and they provide a lovely lunch....they make you sit in the room for hours and hours....all the time leading you on to think your doing so well...
Reach and jump seat test - Im 5'3" and grabbed the heart starter in the overhead no worries....
Eventually we were called one by one into the 1:1 interviews...into a room full of others doing them...I got a guy who was a current FA and we got on well. He made a point of saying how well I answered the questions and I had no need to worry about getting thru to the next stage.
So I was really astounded - as was most others in the room on the day - that after lunch my name was called and I was walked to the front desk to give back my entry card and name tag.
AS was nearly everyone else walked out.....Understandably some candidates were not very professional in their appearance, and some didnt dress appropriatly, some lacked mannerisms or the ability to mix with others....but in the end we that headed back to the airport early were convinced that they were more interested in hiring bilingual speakers on the day. As they were the only ones left in the room....
Overall the questions during the 1:1 interviews were unusual and not testing your ability of past experiences in dealing with customer facing roles....nor did the questions seem relevant to working with teams....not sure if everyone got the same questions....
in conclusion: I had a great time on the day....I enjoyed meeting everyone...but was disappointed in their interview/recruiting process....I hate the way they lie to you.....
Lucky for me I was given a job offer with another airline 2 weeks later....which will not mean reserve/on call for 10 years like US airways were suggesting we would have to endure....so Im gratefull of not being given a job offer...
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time where you initiated a group project and it ended up having a negative outcome?
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en US Airways (Dallas, TX) en ago 2015
Entrevista
- Pre interview lobby meet up.
- taken to a room and separated into 5 tables where you play a game.
- taken to group interview with 6 other attendant and asked 3 questions
- brought back to room to review company benefits and such
- taken 1:1 for an application review; but I think this is the point where they either extend you an offer or not.
Preguntas de entrevista [2]
Pregunta 1
Describe yourself and why you want to be a flight attendant?
Envié una solicitud electrónica. El proceso duró 7 meses. Acudí a una entrevista en US Airways en ago 2015
Entrevista
I applied through American Airlines in May 2015. I got a link for a video interview a few days after applying, and then an email confirming they got my video. In August 2015 I got a call for a face to face interview with US Airways in Dallas. They flew me out and I was in a group of about 25 people. We filled out a questionnaire like thing to write a paragraph about meeting the CEO on a flight. Then we did a group activity where we listed one thing about ourselves and the other groups had to match the facts to each person. Later we did group interviews and they had certain questions they asked everyone and they also had sheets of paper to randomly select questions. Some were hard and other questions were stupid (like what did you last post on social media). After that we waited in the first room and they finally told us we were actually applying to be with US Airways and if offered the position we would be reserve until at least the merger was complete, possibly longer. They called us out individually and that's where you either walk to get finger printed or they walk you to the front to wait for the shuttle to go home. They ask you to fill out one more form and copy your passport and then take you to do prints and do a reach test. You'll have one final one on one interview which actually feels very serious whereas everything else is pretty light. They had our group waiting around for a while and then gave us packets and told us the twelve of us left were invited to come to training. We filled out more paperwork and took home forms to do a drug and alcohol test. They had no dates for training yet. So the drug test was completed in August and after not hearing for a while I assumed something happened- they did not respond to calls or emails. In October 2015 they called me with a training date with 12 days notice which wasn't enough to make it work, but you also don't get paid for training and won't get paid until after a month of working so if you want to do this job keep in mind you'll need almost three months of funds set aside.
Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en US Airways
Entrevista
US Airways/ American really makes you feel comfortable and "at home". They make you feel welcome and make sure you know they appreciate your time.
I interviewed on Thursday- I wore a black skirt suit, light make up, and my hair was pulled in a sleek bun.
Arrived at noon and started with an ice breaker-There was only other 20 candidates in the room. After a short break you do a group interview that is professional yet relaxed. Following that is a presentation on the company and FA duties.
The day ended by having a member of the staff walk you out and ensure your contact information was correct. The process from start to finish was about 4 hours.
I had hoped to be selected but they sent me on my way saying they would email with results. I believe that if you were selected, you stayed behind for a background check and to be finger -printed.
It's hard to tell what they're looking for. Overall it was a positive experience despite the fact that I was not hired.
No "homework" was necessary although I did do some research on the company before hand.
No reach test, no language test, and questions about visible tattoos were not asked.
Preguntas de entrevista [1]
Pregunta 1
What are some qualities that make a great flight attendant?