I applied for the position online. I was called about a week later from their HR department asking to set up an interview. Unfortunately I missed the call, so I left a voicemail for the guy in HR who had called me. He ended up emailing me and asking if I was available for an interview tomorrow. I told him I couldn't make it since I was located in another state and would be relocating. I needed a full 24 hour notice. He then stated that it was a phone interview. I wrote him back and told him I was available and we set up a time for the phone interview. I thought it was weird that the type of interview was not clarified. That was actually the last time I heard back from HR. The next day I sat around waiting for the interviewer to call me. She finally called about 20 minutes late. She was very nice and friendly, but could not tell me much about the position because it was a new department that was being set up. She did not sound exactly sure what the "Business Process Coordinator" was going to be doing. It definitely threw me off guard and made me feel uneasy about the position. The interview was pretty short and I was asked just the basic standard interview questions. None of the zany Zappo interview questions the company is known for. I was never notified that I didn't get the job and it looks like months later that position is still open. I am not that surprised that the position hasn't been filled because how can they hire someone if they don't even know what they want that person to do? I was a little disappointed with the whole interview process because I guess I expected a little more professionalism from the #15 company in the US to work for. I was never told anything about the benefits from HR, which aren't the most important thing, but still pretty important.