I joined the insiders on 2/17 and was contacted by 3/5 to apply for the position. On 3/7 I was sent an email to completed the Zappos Family Application, the Scheduling information questionnaire and then to do a video interview. The email detailed their pay structure, $11 to start and then $13 once trained and asked that you respond only if you are ok with that. I think I did well with everything until I got to the video interview. Crashed and burned. I was very nervous to start with and then answered the first question incorrectly. I didn't realize until I was preparing for the second question - when that question came up I totally blanked and could not answer it. I knew I was done for and just wanted to finish. The first question was about good customer service I had received and why it was good. I didn't read it closely enough and gave an example of good service I had given. The second question was about their core values and I could not even think of just one. Understandably, I got an email the following week telling me I could reapply in 6 months. I believe I will be reapplying, if for no other reason than to prove to myself that I am worthy! I liked the interview process. It was unlike anything I have ever experienced and I did enjoy the challenge. I wish I had seen the reviews here prior to crashing and burning though. :)