Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en The Hartford (Tampa, FL)
Entrevista
Started as customer service representative. Received 620 License and started with property damage claims and work way up to injury claims. It helped that I have a back ground in medical field
Preguntas de entrevista [1]
Pregunta 1
How to handle customers in a stressful situations and resolve customer issues with the claims process
Fast pace, they interview and push you through. First interview is screening, 2nd for an hour with 3 supervisors who tell you if you got the job right there. Thing is, if they hire so fast it makes me think the turn over is high.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a stressful time and how did you handle it
Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en The Hartford (Phoenix, AZ) en sept 2015
Entrevista
Interview was with three supervisors. They asked about 8 situational questions. They also asked 4 questions naming the body parts. Also where is your rotator cuff? They also explained that all new hires have to go through a 5 week training class to learn the systems and culture. The interview was a bit nerve wracking b/c there were 3 people.