smooth, but very fast, like expected with these kind of roles in a high pace call center. Clear information and helps with all documentation you need in case you are from another country then Portugal
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you handled a difficult situation with a customer and how you turned the call/situation around
Solicité el puesto por otro medio. Acudí a una entrevista en TP (Accra)
Entrevista
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.