Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en TP en nov 2022
Entrevista
Since I don't have any bpo experience yet it was quite nerve wracking but gladly I made it. Upon going there I ust have to submit a form that I need to fill out with my details together with a copy of my resume then pass it to the receptionist, I waited for me to be called, and then during the interview she asked some personal questions to test my communication skills. After the interview, she informed me that I passed and then the next step will be account verification. So I waited for a few minutes. During the account validation, important details about the account was discussed then she gave me a scenario related to the account and then asked me what should I do to address the concern of the customer.
Solicité el puesto por otro medio. Acudí a una entrevista en TP (Accra)
Entrevista
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.