Solicité el puesto a través de un captador. El proceso duró 1 día. Acudí a una entrevista en TP (Toronto, ON) en jun 2018
Entrevista
A written test followed by a typing test and a pyschometric survey. This was followed by a pathetic interview. The interviewer was pretty rude and was incapable. She didn't know what a voice or non-voice process is. Most of the people apply here because they don't have a job, not because they want to do customer service and that also with such less pay.
Preguntas de entrevista [1]
Pregunta 1
Questions on previous experience in customer service. The whole interview revolved around that.
The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Acudí a una entrevista en TP (Manchester, Inglaterra)
Entrevista
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management