Received initial email about availabilities and locations. After three weeks, I received the first interview with HR (one hour), followed by another HR interview few days after (30 minutes). Both formats are similar.
Preguntas de entrevista [1]
Pregunta 1
- basic yes/no eligibility questions
- why TD
- why this role
- customer service experiences
- behavioural questions
Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en TD (Mississauga, ON) en feb 2025
Entrevista
Smooth. They ask stuff like your goals, what are you expecting, how many languages do you know etc. Then they give you situational questions, and see how you deal with clients.
Preguntas de entrevista [1]
Pregunta 1
What is your latest experience with an angry customer.
There were 2 interviews with the HR tram. The process was smooth, the questions were normal (no wierd ones), and the recruiters were very professional and welcoming. Based on the interviews only I felt like 'Yes, I would want to work with this type of people, with this type of culture.'
Multiple Interviews to be waitlisted. Then ghosted. Did not contact me to tell me I was no longer waitlisted. Told me I could wait for up to a year for an opening. Nobody is going to wait that long.
Preguntas de entrevista [1]
Pregunta 1
How have you in the past, were required to upsell a product to a customer.