Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Sun Life (Waterloo, ON) en dic 2012
Entrevista
I was first contacted by an HR member and had a 30-35 min phone interview with them. They just went over the details of the position as well as asked me about my recent education and work history. I then had an in-person interview in Waterloo where I first had to complete a math and grammar test which was followed by a meeting with 2 hiring managers.
Preguntas de entrevista [1]
Pregunta 1
If you were speaking to a customer over the phone and they were very frustrated, what would you say or do to help them?
Interviewers were nice and enthusiastic, they were engaged and they were willing to answer any questions I had. They were friendly and patient so the interview felt like an informal interview.
Envié una solicitud electrónica. El proceso duró 4 días. Acudí a una entrevista en Sun Life
Entrevista
Phone interview, then written test containing mathematical and grammar questions- straightforward questions. Then followed by an interview with a team leader asking to describe a time when... The overall process was good, and it seems like a nice environment to work in.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you found a coworker's mistake and how did you handle it?
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Sun Life en ene 2015
Entrevista
Phone interview, two face to face interviews with testing (math + grammar). I was interviewed after my testing (which they checked to see if I was successful upon interviewing me) then proceeded to ask standard call center questions including situational based questions, etc. If you are familiar with standard call center questions then you should be fine. Then they spent 20 minutes telling me about the job.
Preguntas de entrevista [1]
Pregunta 1
Asked me to read a script and asked questions based on it after.