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      Entrevistas de SecureSeniorConnectionsEntrevistas para el puesto de Head of Support en SecureSeniorConnectionsEntrevista de SecureSeniorConnections


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      Entrevista de Head of Support

      24 sept 2022
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en SecureSeniorConnections

      Entrevista

      I made it through three rounds of interviews and was ghosted. First round was a phone screen. Second round was a fairly involved take home exercise that assessed excel skills and data analysis. Third round was an interview with the hiring manager. Compensation wasn't discussed until the third round and the range is below market for a Head of Support role. By the third round I knew it wasn't a fit - I wasn't able to establish a rapport with the person I'd report to and just wasn't interested in the company or the role. I would've declined an offer, but that doesn't matter. It's unprofessional to ghost a candidate who has made it through three rounds of interviews. Based on other reviews, it seems like this is a pattern.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you approach support staffing during peaks in ticket volume?
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      Respuesta de SecureSeniorConnections
      3y
      Thank you for your feedback and we apologize for the poor experience you had during the interview process. We acknowledge this has been an occasional issue with job openings that see a large candidate pool and we will continue to improve our process to avoid the perception of ghosting. SecureSeniorConnections offers competitive wages, generous benefits, and wellness incentives in order to obtain and retain top talent. Your suggestion that salary expectations be discussed earlier in the interview process will be incorporated into our overall continual improvement process. We appreciate your consideration of joining us on our mission to improve seniors’ health and wellness!