For online applications, instead of a resume, you are asked to submit a story. There is then a lengthy series of questions testing your knowledge of camping and outdoor activities. The day after I did all of that, I got a phone call from Sail and we did a phone interview. At the end of the call she asked me to go in for an in-person interview. I met with a department manager in the back of the store for about 15 minutes. She asked me only one question in the in-person interview, and I got the impression she made up her mind about me quickly.