Every step of the process was professional and communicative. I was recommended by a current employee; I heard from Russ Reid about a week after submitting my resume. My first point of contact was a recruiter (Megan), who served as a 'guide' through the whole hiring process. She was personable and straightforward about my potential fit for the role. We spoke on the phone about an hour, and agreed to schedule an in-person interview. Two days later, I went into the office for a sit-down with the team I would be joining. My two interviewers were delightful, and casual without sacrificing a sober description of the work. We met for forty-five minutes. The recruiter called me two hours later to answer any further questions I may have, and to ask my thoughts on the recruiting process thus far. Russ Reid clearly values feedback, which I admire. The following week, they checked my references and background check. TL;DR || It seems like these are lovely people doing worthwhile work with professionalism and humanity. I've been on the job hunt for three months, and Russ Reid has been the most communicative and respectful by far.