There was 21 of us all together ranging from the age 16-30. We were taken into the room with two managers which resembled the style of a boardroom. The tables were taken to the side though and all the chairs were in a circle. We all sat round and the main manager conducting the interview asked us to go round, state our name and say two interesting facts about ourselves. He then split us up into groups of 3 and sent us to different parts of the room. In the group we had to come up with words we thought of when hearing the name River Island and then feedback as a big group. We then went back to our areas and had to come up with three different examples (one each) of good customer service we had received in any store following the same structure of feeding back to the rest of the groups. The final task was drawing a stick man on a piece of paper and picking an event and outfit for them to attend. My group chose first date/meeting the parents which the assistant manager seemed to like. Then we just had to show our passports discuss availability and were free to leave.

Pretty simple, wanted to know about availability, any previous experience within the retail industry and what about the company I knew about. Had some basic experience questions that the star technique comes in handy for!