Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Prudential
Entrevista
I sent in my resume. I received a link for a video recorded interview. This interview asked basic costumer service questions. I then completed a questionnaire and assessment, after which I got a WebEx interview with the hiring manager and the team manager asking more challenging questions about work experience. Waited for 2 weeks before I got my job offer.
Preguntas de entrevista [4]
Pregunta 1
Why are you interested in pursuing this opportunity and which of your skills and experiences make you a good fit for this role?
Tell me about how you would approach a costumer service call. How would you handle a frustrated costumer? Tell me about a solution you came up to satisfy an unhappy costumer,