Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Penn Foster Group (New York, NY) en ago 2020
Entrevista
standard interview process with the manager and team lead- extremely friendly and warm. asked the typically interview questions but felt more like a conversation about previous work experience! the next day i got a call that the job was mine.
Preguntas de entrevista [1]
Pregunta 1
Can you share an example of a difficult situation that you overcame and what the outcome was?
The interview process consisted of a set of phone and zoom interviews where they asked scenario questions and general interview questions. Plus going over job description and expectations for the position
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Penn Foster Group (Greenville, SC) en nov 2021
Entrevista
This is a continuation of past interview already posted on here for the Student Advocate position. Continuing on... After scheduling a video chat interview with HR for the next business day, the video chat occurred at the time scheduled. There were two of them on the video chat. They were friendly and took turns asking questions. The interview did not last too long either. It was fewer than 30 minutes in length, maybe about 15 minutes or so. It is helpful to search interview questions in advance and write your answers out to have them already handy. It also helps to have a copy of your resume to reference. Following the interview, I received a job offer via email in under 24 hours as well as the paperwork for the completion of a background check. The background check took less than one day, and subsequently I was emailed by HR within a few hours with the new hire paperwork to fill out and sign along with appropriate handbooks and other relevant, informative paperwork. Upon completing the requirements on my end, I was informed of a future shipment to be arriving for me via mail (I believe possibly a "work" laptop or any other relevant things required to have). Upon receiving said shipment, then one would refer back to the email from HR with all the paperwork, which includes a document that specifies the setup process for the laptop. After this, you will be contacted by a couple more people to ensure you are set up prior to the first day of work. At some point during the first, second, or maybe third day, you will be required to display via video chat the documentation used for identity verification during the hiring process. And finally, the first three weeks will be training for the position. Your start date will be day 1 of said training. And your start date basically just depends on what date the next training class is started for new hires. (My start date was set for approximately 1.5-2 weeks after the background check and hiring process was completed - this time amount is needed for receiving the aforementioned shipment and getting set up properly!)
Preguntas de entrevista [7]
Pregunta 1
The position includes frequent talking on the phone, so is that something you're comfortable doing?
If someone were to call and very clearly appear to be upset or angry and saying that they're just "done" (as in giving up) with basically everything regarding their schooling, what would you say to this individual?