Interview process was very smooth. Recruiter came to greet me and took me a room, then I sat down with 2 of the hiring managers. At Navy Federal, they make you feel very comfortable in interviews. They are very nice, but professional, and answer all of your questions. Surprisingly for this position, there weren't as many technical questions as I thought, but know specs of your computer- and basics. They go through your resume and discuss it a lot, so be ready to talk about that. Be ready to provide examples of your problem solving/IT experience and customer service/communication experience and ability. You got this!

Standard questions about job related skills and personal work related situations. Closed door sit down with two hiring managers. They were very friendly, professional and answered any questions that I had for them about the job and company.