Solicité el puesto a través de un captador. El proceso duró 2 semanas. Acudí a una entrevista en Navy Federal Credit Union (Lakewood, WA) en feb 2015
Entrevista
I received an email from their recruiter so I went to the website and applied. A few days later I got an email with an online assessment and simulation. I passed that and about a week later received a call from the branch manager for an interview. I read all the reviews here and thought I was prepared because everybody had such good things to say about their experiences. I believe the company is great! I like what it stands for, how they treat their employees and pay is awesome! But my local branch turned out to be a completely different story. I worked in the banking industry for over four years and just took a small break so I know what to expect from a good branch. The building is nice and modern inside and pleasant. The people, on the other hand, are not! They were all so uptight in there! It looked like they came to work as a punishment. I didn't like the atmosphere in there even before the interview started.I've never had such a stressful interview with the branch manager and assistant just staring at their papers and writing something the whole time instead of even trying to make eye contact. I tried starting a pleasant conversation about his call the previous day but that was abruptly ended and the questions began. It really seamed like they were purposely trying to make the interview as unfriendly and weird as possible! When I got a chance to ask questions I asked what the hardest part of the job is and the manager said that its pretty much that him and his assistant have extremely high expectations. That's not the atmosphere I was looking for at all and I will not accept an offer if I get it(the interview was today). Oh yeah, there is a few more papers to fill out with the essay questions( you pick one from three). They put me in an empty office to fill that out and told me to drop it off at the front desk.
P.S. There were about 8-10 questions which were all asking for examples of situations.
Preguntas de entrevista [1]
Pregunta 1
1.Tell me a situation when you were pushed to the limit. How did you deal with that and what was the outcome?
2.Tell me a situation when what you would normally do did not work and you had to do something else. what was it and how did it turn out?
3.Tell me an example of when you had to call to follow up to make sure you were understood correctly.
4.Give me an example of dealing with a difficult client.
5. What do you know about our company? Tell us about yourself.
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Navy Federal Credit Union (Albuquerque, NM) en sept 2024
Entrevista
A call from a recruiter, to get a feel for why you applied if your qualifications get passed through to get to that point. If the interview on the phone goes well they will schedule an in-person interview. You'll know if they are interested or not. They will ghost a candidate with no follow-up until you get the memo and those inquired will most likely have to withdraw their application. Take it what you will
Preguntas de entrevista [1]
Pregunta 1
Very basic questions. Previous experience, what interested you in the company etc, etc
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Navy Federal Credit Union (Jacksonville, FL)
Entrevista
I was first called by a very kind gentleman who basically briefed me on the expectations of the job. He set me up a virtual interview with 2 navy federal employees. The listing said that the customer service representative position had over 250+ applicants, so I can understand why I wasn’t hired, but I’m a veteran and have over 4 years of customer service/retail/fast food experience in the past 10 years, and still was not selected. I wouldn’t change a thing about my interview and they lost a good potential candidate. I wasn’t too upset because working for NF is not my end all be all, plus remote work isn’t for everyone (to which I came to terms that it wouldn’t of been for me either). Overall, I won’t be applying again, however, everyone I know who works at NF has said they had to interview more than once for the position, so if you truly want this job, KEEP PUSHING. You’ll get interviewers who see your value eventually.
Preguntas de entrevista [1]
Pregunta 1
1. Name a time I had to deal with an upset customer 2. I had to tell them about a product and pretend they had no idea about it 3. How I would take constructive criticism 4. How I would feel about changes in systems and operations 5. What challenges I think I’d face in the position 6. How many programs I’d be comfortable running at a time? 7. Asked me if I ever did remote work.
Envié una solicitud electrónica. Acudí a una entrevista en Navy Federal Credit Union (Havelock, NC)
Entrevista
Situational not personable at all. Not much conversation just ask a question, give an answer and on to the next. Looking for textbook answers. Difficult to know exactly what they are looking for. At least 2 people in the interview.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you disagreed with your supervisor.