Breathless, the senior HR employee phoned on a Wednesday afternoon. "We'd love to have you in for an interview. But it has to be tomorrow. Can you rearrange your schedule and come to our offices in the city?" Sure, I'll do that. What she didn't tell me was that I'd also be waiting for more than 30 minutes on one of their sofas for the meeting to start. Or that she and each of the others who would be interviewing me would all be late for their portions of the interview. Or that their spotty technology would fail and disrupt the interview process. Or that--amid her role in top levels of HR--her idea of warmly greeting a candidate was starting the relationship off with "So, you brought this bad weather with you?" The position was for their foundation, and the bulk of the interview was conducted with an individual in a leadership position of the foundation. In his early thirties, it wasn't clear at all how he was qualified for or skilled in his role in any way. This position centered around this yuckiness: they had issues with a two plus year old program that should have been resolved long ago. They wanted focus. They wanted drive. They wanted a person to fix all of their problems. Their way. Hmmm. The atmosphere of these offices is off too. My extended wait afforded me a marvelous opportunity to observe two types of employees: leaning around and gossipy, or scrambling and stressed. NRF, what a disappointment and waste of my time. Get your HR and your leadership teams up to par.